Question 1

How long will it take to receive my order?

Accepted Answer

Processing times may vary depending on order volume and product availability. Once your order ships, delivery time will depend on the shipping carrier and destination.

Question 2

Will I receive tracking information?

Accepted Answer

When tracking is available for your order, you’ll receive tracking information once your package has shipped.

Question 3

What should I do if my order arrives damaged?

Accepted Answer

Please contact us with your order number and photos of the damaged item and packaging. We’ll review the situation and help determine the best next steps.

Question 4

Can I change my shipping address after placing an order?

Accepted Answer

Contact us as soon as possible. If your order hasn’t been processed or shipped yet, we’ll do our best to update your information.

Question 5

Do you accept custom or bulk orders?

Accepted Answer

Interested in ordering something custom or purchasing a larger quantity? Contact us with what you have in mind, and we’ll let you know what options are available.

Question 6

Do you only sell bookish products?

Accepted Answer

Nope! While we love our bookish goodies, The Trashy Raccoon is home to all kinds of fun, quirky, and creative stickers, pins, gifts, and trinkets.

FAQ

Frequently asked questions